![]() This factor makes Lightspeed ideal for small retail and hospitality businesses that are looking to step it up a notch. We’re talking in-depth analytics, invaluable integrations, built-in customer relationship management, and a huge selection of other features to help you manage your business. Thirdly, Lightspeed isn’t cheap – you’re paying for a sophisticated product that provides more than just a simple POS system.That means the software is suitable for the likes of clothing shops, gift shops, wine shops – any shop that sells physical products as one whole unit. ![]() Secondly, Lightspeed Retail isn’t compatible with businesses that sell items that need to be weighed (e.g delis), nor businesses that don’t sell items as entire units (e.g fabric shops).Firstly, Lightspeed Restaurant is only compatible with Apple’s operating system, whereas Lightspeed for Retail is available as an iOS app and as a web application for desktop users.Including all that comes with the retail standard, the advanced plan includes those Lightspeed integrations and add-ons that allow for a robust and easily-managed loyalty program.Īimed at much larger businesses, with far more complex needs, information about Lightspeed's enterprise plan can only be gotten through a scheduled call.However, before you dash off to order yourself a Lightspeed POS system, there are few things you need to know. The most popular and recommended plan, the retail standard allows more established retailers to integrate with their accounting systems and automate accounting functions and processes. There are six different plans to choose from.Īimed at very new retailers, the lean plan includes all of the POS features and tools, as well as a free payment terminal, but does not include the online shop builder, accounting integrations, loyalty program, and analytics. Lightspeed Retail POS is a fully-integrated solution that brings together eCommerce, analytics, payments, inventory, accounting, loyalty, and hardware. Lightspeed Packages: Lightspeed Retail POS. Ease of use, clean user interface, and the presence of every feature one could imagine, tend to be the main positives, but Lightspeed has a number of complaints against it.īased on complaints filed at the Better Business Bureau, customer support seems to be a major problem among Lightspeed users, as well as a seeming disinterest in figuring out fixes to a few persistent bugs in the software. Most customer reviews of Lightspeed are positive. Square offers its own mobile magstripe readers. Only if you use another payment processing provider will you have the option of using a mobile reader. ![]() So if you want to use Lightspeed Payments, you won't be able to attach a card reader to your iPad or mobile phone. With Lightspeed, the hardware is sold separately.Īnd, staying on hardware, Lightspeed does not offer its own mobile credit card reader. ![]() When you sign-up to Square, they send you a free credit card reader. There is no free version, though, only a 14-day free trial, and with everything Lightspeed has to offer, we're not so sure that's enough time for getting a good feel for the software. Split bills, for example, is a feature that has proven difficult for new users to find when using the Restaurant POS.Ī free basic version would allow small business owners to feel whether Lightspeed's feature-rich packages are too much or just right. This feature-heavy approach has made digging through the features for the ones needed a challenge for some. Where Square cuts unnecessary features to keep its POS light, Lightspeed offers all the features one can imagine. This, in particular, has been something much appreciated by reviewers and customers. ![]() Square is a download-and-go solution, but Lightspeed offers more features and requires help with setup and onboarding, which the company does for free and one-on-one. Lightspeed and Square offer excellent e-commerce solutions, but Lightspeed takes it a little further by supporting 14 languages and multiple currencies. Lightspeed POS offers excellent inventory management features including 3,000 integrated vendor catalogs and has included many opportunities for personalized branding, two features not offered by Square. While Lightspeed's POS solutions are expensive, the fully-integrated retail and restaurant POS solutions have everything one needs in a POS, especially excellent inventory management. The company has made it simple for business owners to find which solution best fits their needs by making pre-assembled industry-specific POS examples and kits available on the website. Lightspeed's POS offerings are feature-rich and easy to use, with a lot of room for customization using a wide range of integrations and many add-on options. ![]()
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